IMS Policy

QUALITY MANAGEMENT POLICY, ENVIRONMENTAL POLICY, POLICIES FOR SAFETY AND HEALTH AT THE WORKPLACE, FIRE PREVENTION

The raison d'etre and mission statement of our company is quality improvement:
- with respect to the planning and implementation of commercial construction projects
- with respect to the provision of property management services
- in energy audits and energy passport certification for buildings

We strive towards a continuous improvement of the way in which we satisfy our customers' needs, on a professional basis and with a view to assisting them in reaching their goals in the most efficient manner. All our customer relations are determined by a time-tested integrated management system (IMS), consisting of binding documents that govern all activities with impact on customer satisfaction. We do everything in our power to be a reliable partner to our clients, who pursue their own legitimate business goals.

We identify with the mission statement of our parent company:
Our operations aim at the improvement of quality of our natural and our work environment, such that we contribute to the sustained development of the local economy and the global economy. In doing so, we create value for our clients, our staff, and our shareholders. On our way towards the fulfillment of this mission, we are guided by three key values: integrity, entrepreneurship, agility.

We define strategic and operative tasks, with the objective to be a strong and independent provider of quality services in the area of project management, cost management, quality management for investment projects, property management, energy audits, and energy passport certification. We have the necessary skills and expertise to provide this broad range of services in a qualified manner - services that investors absolutely need to successfully implement their investment plans.

Compliance with all current statutory and other requirements especially in connection with the quality of services, the protection of the environment, and safety and health protection at the work place are an integral part of all our activities - whereas we have voluntarily undertaken to go beyond the legal requirements in our commitment. Our company promotes the principle of open dialogue and cooperation with all involved parties.
We value our staff, as they are our key resource. An atmosphere of good communication, involvement and responsibility is of central importance to us. We encourage the personal development and optimum use of talents of our employees.

We are committed to the continued improvement of management, performance, and efficiency of IMS, i.e., in particular:
- monitoring and evaluating the effectiveness of the management system as a whole
- increased involvement, motivation, and awareness, and development of skills on the part of our employees, with a focus on the quality of services that are provided
- establishment of a register of ENVIRONMENTAL ASPECTS
- prevention of harm to the natural environment
- establishment of a register of RISKS in the areas of work safety, health, and fire prevention
- prevention of accidents and injuries
- personal responsibility; incorporation of health and safety concerns in our daily conduct

In the event of any doubts or questions regarding our performance of orders, you should contact management straight away.
A big Thank you to our clients for their trust in us as their reliable business partner, and to our staff for their excellent work and for the way in which they represent our company!